Today, a New scheme is activated that will permit mobile phone users to change their service providers without having to forgo their numbers in what in industry jargon is called mobile number portability. This is available all on All india Basis.
So If you are not happy with your current operator, then you now the option to switch
Here is how the process works:
- Clear your dues with Previous Operator(Incase of postpaid)
- Goto your new operator’s Customer Care Center. select whatever plan you want(Prepaid/Postpaid). And tell them that you want port your previous number.
- Now, send SMS PORT <Mobile Number you wish to port> to 1900. you will get a UPC code in return, via SMS. give your this UPC Code to new operator. They would charge you Rs19/- and process would be completed in a week.
- you get the exact time when switch would occure, that that you can remove the old sim. And start using sim given by your new operator.
Frequently asked questions
Q. What is a UPC code?
A. UPC code is an 8 digit Unique porting code which you will be required to provide to New Operator at the time of switching.
Q. Will there be any disconnection of services in this process?
A. Your number will be functional throughout this process. The switchover will happen between 10 pm to 5 am to ensure your connectivity is not disrupted. However there will be a 2 hour span between 10 pm to 5 am when your services may be disrupted, this exact time would be communicated to you in advance.
Q. Do I have to replace my SIM card?
A. Yes. you will get new sim from operator you are switching to.
Q. I have CDMA, can I port to a GSM operator?
A. Yes but you will get to change your handset because CDMA handset does not work for GSM.
Further, If you have any more questions. here are MNP Helpline Numbers:
- Vodafone-18001234567
- IDEA-18002700000
- MTNL Mumbai-1800221503,
- Airtel -18001031111,
- BSNL-18001801503
- TataDocomo 18002660000
With Arrival of MNP, Customer is real king!
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dear sharma ji,
thank your very much for giving me such a important information abour mobile number portability.
thank you.
Mr. Sharma,
Thanks for this needful information, i want some more information in detail please help me.
1) if my current number is from pune and now i m in mumbai what would be the documents need to submit for my number portability.
2) in pune i was on rented home when i have taken that number and i dont have any old documents for my privous address proof which i have given to my current provider. What can i do in that case.. Please suggest.
Thanks,
anup jaiswal
9890014967
i like it ….but the toll free no. given there does not exist…..what do i do
ha ha top loser bsnl does not allow a call for idea or another sevice poor bsnl ….. people are desprate to change they will find it the either way
Thankyou mobile portiviety ke liye.
Mr. Gaurish SharmaJi,
Thanks a Billion!!!!!!!! for the MOST NEEDED info about the CHANGE OF SERVICE PROVIDER.
May you give more like this, GOD BLESS.
dear sir,
i am user of reliance smart but i would like to my service provider. i have completed first step of number protiblity(send PORT 1900). but i haven’t received any unique porting code. please advice me.
My sim card compny isdo not best
vodafone customer care service center no. is working perfectly fine. Thanks a lot
is it possible to change Data card service provider? nw m havin MTS but i want to convert in to airtel or any other service provider. please reply