Today, a New scheme is activated that will permit mobile phone users to change their service providers without having to forgo their numbers in what in industry jargon is called mobile number portability. This is available all on All india Basis.
So If you are not happy with your current operator, then you now the option to switch
Here is how the process works:
- Clear your dues with Previous Operator(Incase of postpaid)
- Goto your new operator’s Customer Care Center. select whatever plan you want(Prepaid/Postpaid). And tell them that you want port your previous number.
- Now, send SMS PORT <Mobile Number you wish to port> to 1900. you will get a UPC code in return, via SMS. give your this UPC Code to new operator. They would charge you Rs19/- and process would be completed in a week.
- you get the exact time when switch would occure, that that you can remove the old sim. And start using sim given by your new operator.
Frequently asked questions
Q. What is a UPC code?
A. UPC code is an 8 digit Unique porting code which you will be required to provide to New Operator at the time of switching.
Q. Will there be any disconnection of services in this process?
A. Your number will be functional throughout this process. The switchover will happen between 10 pm to 5 am to ensure your connectivity is not disrupted. However there will be a 2 hour span between 10 pm to 5 am when your services may be disrupted, this exact time would be communicated to you in advance.
Q. Do I have to replace my SIM card?
A. Yes. you will get new sim from operator you are switching to.
Q. I have CDMA, can I port to a GSM operator?
A. Yes but you will get to change your handset because CDMA handset does not work for GSM.
Further, If you have any more questions. here are MNP Helpline Numbers:
- MTNL Mumbai-1800221503,
- Airtel -18001031111,
- TataDocomo 18002660000
With Arrival of MNP, Customer is real king!